Frequently Asked Questions

About Career Axis

Why Choose Career Axis?

Live, Personalized Support: Real-time feedback from career experts.

AI + Human Expertise: AI-powered email feedback after hours.

Pay-Per-Session: No subscriptions — only pay for what you use.

Flexible Support: Live chat during business hours, AI available 24/7.

Satisfaction Guarantee: Credit-only, no-refunds policy.

What Is Career Axis?

A hybrid career support platform offering mock interviews, resume optimization, and salary negotiation coaching.

How Does It Work?

Choose your service, connect with a career expert, and receive personalized feedback.

When Is Support Available?

Live Chat: 9 AM to 5 PM (ET)

AI Feedback: 24/7 via email

Services & Pricing

What Services Do You Offer?

• Mock Interviews • Resume Optimization • Career Planning

How Much Does It Cost?

Live Chat Sessions: $24.99

AI Email Feedback: Free with any paid service

Do You Offer Refunds?

We offer a credit-only, no-refunds policy.

After-Hours Support

Can I Get Support After Hours?

Yes! Submit your questions through the chatbot, and receive email feedback within one business day.

Can I Switch To A Live Session Later?

Absolutely. Follow up with a live chat during business hours for additional support.

Technical Support

What If I Don’t Get A Confirmation Email?

Check your spam folder. If it’s not there, reach out via the chatbot.

Can I See My Previous Chat History?

Yes. Use chatbot to log in with your name and email to access past session.